Privacy Policy

Information we collect

Lemforder may collect information you provide through forms, email subscription fields, quote requests, and other website interactions. This information may include your name, work email, company, product category, vehicle or application context, requested quantity, target market, and the details you choose to include in the message field. The purpose is to understand the request and route it to the appropriate catalog, fitment, distributor, or sourcing support process.

The website may also collect basic technical information such as browser type, approximate region, page activity, and search terms used on the site. This information helps improve navigation, content planning, and the clarity of product-category pages. It is not intended to replace the specific information you provide when you ask about Suspension & Steering Parts, Engine Components, cross-reference support, or program documentation.

How information is used

Submitted information is used to respond to inquiries, prepare catalog or quote communication, improve the website experience, and keep records of business interactions. If you request catalog updates, Lemforder may use your email to send relevant information about product coverage, fitment support, or service workflow content. You may ask to stop receiving those updates when the communication channel allows it.

Lemforder may share inquiry details with internal teams, authorized representatives, distributors, or service providers when doing so is necessary to respond to the request. For example, a wholesale sourcing question may need input from a regional supply contact, while a fitment question may need catalog review. Information is shared in a way that supports the business purpose of the request.

Data care and user choices

Lemforder takes reasonable steps to protect submitted information from unauthorized access, misuse, or loss. No website communication can be guaranteed to be completely secure, so users should avoid sending highly confidential details through a general form. If your request contains controlled technical data, sensitive pricing information, or private project terms, ask for a secure channel before sharing the details.

You may contact Lemforder to request access, correction, or deletion of personal information where applicable law provides those rights. Some information may need to be retained for legitimate business records, legal compliance, dispute handling, or ongoing request support. This policy may be updated when site practices, legal requirements, or support workflows change. Continued use of the site after an update means the revised policy applies to future interactions.